Orders and delivery
Include your order number and the email used at checkout so we can find the details quickly.
Contact Pepwise
We are here to help.
Reach out for order support, product questions, routine guidance, or customer care. Choose the channel that feels easiest.
Customer care
Email is the fastest way for us to help with specific order details. Social is perfect for lighter questions and keeping up with launches.
Email UsHow to get a clear answer
A little detail helps us help you faster.
Send the context you already have and we will point you to the right next step with a clear, practical reply.
Product guidance
Tell us what you are using now and what you would like your routine to feel like.
General enquiries
For partnerships, media, website questions, or anything else, email is the best place to start.
Need something else?
Start with support and we will route it.
For privacy, terms, delivery, returns, product, or partnership questions, send one note and we will direct it to the right place.